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Perfect Service

5
20 June 2024 , Ron , Ontario

This is great company and from the first visit to provide the quote to install .....every was highly professional. Their price for the same product (Garaga) was considerable less expensive than other… Read more This is great company and from the first visit to provide the quote to install .....every was highly professional. Their price for the same product (Garaga) was considerable less expensive than other quotes that I received. Installer was perfect at his job. Can't image any better service.. I will be requesting Charlies when I need new garage door openers. Highly recommend.

Thumbs up

5
30 April 2024 , Sally , Ontario

Excellent service
professional, friendly
easy to get an appointment
definitely recommend

Highly recommended!

5
22 March 2024 , Willy , Ontario

I needed a new garage door for my shop. Contacted Doug, and everything from quotes to installation was professionally done. They use quality products and the price was cheaper than the competition. I… Read more I needed a new garage door for my shop. Contacted Doug, and everything from quotes to installation was professionally done. They use quality products and the price was cheaper than the competition. I highly recommend this company

Exactly what we wanted!

5
22 June 2023 , Derek , Ontario

Charlie’s Overhead Doors replaced both our garage doors and the installers did an amazing job! The doors look fantastic and the service we received was amazing! We have had neighbors come over and ask… Read more Charlie’s Overhead Doors replaced both our garage doors and the installers did an amazing job! The doors look fantastic and the service we received was amazing! We have had neighbors come over and ask us about our new doors (the old ones were in bad shape) and we enthusiastically say Charlie’s!

BAD BUSINESS PRACTICES

1
01 March 2023 , Donna , Ontario

It is bad business practice to threaten long time customers with collections as well as bad phone manners.

Company response:

what other option do we have if payment is not made . Do I just pay for your repairs out of pocket ? Maybe tell my employees there not getting paid either . Was there a simple reason that we are not aware of for why payment did not come ? Where you harsh on the phone as well ?

Excellent customer service

5
29 January 2023 , Tina , Ontario

Our garage door needed repairs. There was a heavy snow system coming through that day. Called first thing in the morning. Jeff arrived with in a few hours. Explained the repairs needed, provided… Read more Our garage door needed repairs. There was a heavy snow system coming through that day. Called first thing in the morning. Jeff arrived with in a few hours. Explained the repairs needed, provided multiple options. Completed the work that afternoon. We couldn’t be happier with the product provided and service Jeff gave us . Highly recommend this
Company.

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